FAQ - Frequently Asked Questions
If you have a question about DayTripsBarcelona.com you might find the answer here and you can contact us here
Do you offer airport transfers, cruise transfers in connection with tours?
No. We do not offer airport or cruise transfers or tours with luggage. Our minivans do not have space for luggage.
Do you offer tours of sights in Barcelona?
No. We are specialists in sights outside Barcelona, so even for private tours, we do not visit sights in the city of Barcelona.
Do you offer pick-ups outside Barcelona?
As a rule we do not, but for some private groups we might be able to offer a pick-up at locations which are under 1 hour from Barcelona, for example Sitges. There is an extra charge for pick-ups outside Barcelona, usually of 45 euros but it can vary. Contact us here
What should I wear on a Day Trips Barcelona tour?
This depends on the tour and the time of year. When you book you will received a confirmation mail which will also have information about what you should wear on the day tour that you have booked.
Who can book a Barcelona Day Trip?
We offer standard tours to groups of up to 7 guests per minivan. Sorry, but we don't offer tours to individual travellers. Most of our tours have a lot of walking so a good level of average fitness is required. Some of our tours are not suitable for guests with bad knees or are very slow walkers. We do not offer tours to reduced mobility or disabled guests. Children must be minimum 8 years of age on all standard tours. On private versions of tours children must be 4 years of age or 1.45m (4 ft 9 in) tall and must able to sit on a child booster seat with adult seat belt for the duration of the driving time.
When do our tours takes place?
Most of our tours operate all year except weekends, Christmas Day and New Years Day. Our beach tours operate in the summer from mid May to end September. Our day ski tours are from December to April.
What time do tours start?
A typical day tour from Barcelona starts at 7.30am. Winter ski day tours typically start at 6am.
Weather in Barcelona in the summer
The weather in Barcelona is perfect for day tours all year round. It can be chilly in the winter and very cold in the mountains. In the summer the air temperature ranges from 21C to 35C degrees and the water temperature from 20C to 26C degrees, We send our guests an email one day before a booked tour with a weather update so they can dress appropriately.
What if it rains?
If the weather is extremely stormy, then if possible we will try and reschedule if your tour contains elements that are sensitive to weather, but generally we go in rain or shine. Our guides will bring umbrellas on rainy days.
How do I pay?
For standard tours we ask for a deposit payment of around 40% advance by credit-card and 60% in cash on the day of the tour. For private tours payment is 50% in advance and 50% on tour day. If you prefer you can pay the full amount in advance. We use Paypal as our credit card payment system which is safe and encrypted. You do not need a PayPal account to pay. You simply pay by credit card like you would normally do online. For larger groups you can also pay by making a bank transfer.
What if I have to cancel?
Our cancellation, rescheduling and refund policy is as follows:
100% deposit refund if you cancel more than 2 weeks before the tour date and cannot reschedule.
50% deposit refund if you cancel more than 1 week before the tour date.
No deposit refund if you cancel less than 48 hours before the start of the tour.
We do not charge a fee to refund.
If we cancel due to bad weather and you cannot reschedule then we offer a full refund.
Is there a discount for groups?
No. We do not offer discounts for groups up to 7 persons. For larger groups than 7 please contact us.
Is there a discount for a multiple bookings?
Is there a child discount?
Is there a student discount?
Can I book tours in other languages than English?
No. Our tours are only in English.
Are pets allowed on tours?
Is there an age requirement for children?
Yes. On standard tours children must be over 8 years of age. We can offer private tours to children from 4 years of age. Contact us here
Are tours wheelchair accessible?
No. Sorry but our minivans are not adapted for wheelchair access. We cannot bring wheelchairs.
What are our general Terms & Conditions?
All tour participents or the person booking for the group must read our terms and conditions.
Can I take prams and buggies on a tour?
Yes, if there is room but only on private tours. Contact us here
Do you sell gift vouchers?
Can I hire the vehicle exclusively?
Yes. You can hire a minivan with driver/guide just for your group of max 7 guests. Our private tours are based on standard tours.